ELT/ETL for Kapture Connector

Move your {{Kapture}} Data to any Warehouse

Sync connector data into your warehouse using Saras Daton - reliable & built for scale

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Trusted by brands making $2M-$100M

Captures {{Kapture Data}} that actually matter

Focus on the data that matters most using well-documented schemas, with the flexibility to extend them through custom fields, while we manage ongoing schema and field updates behind the scenes.

Supported tables:

Generic_Report

+ Custom fields on request

View supported tables & schema

Trusted by data-driven teams

Great tool for data extraction and aggregation in ETL process. Availability of all the integrations required to manage ecommerce business.

Rohit K

Director - Product Management

This streamlined data flow has eliminated manual data wrangling and allowed our team to focus on generating actionable insights. The smooth implementation and excellent support from Saras Analytics made the process efficient and painless. The result? Better campaign monitoring, optimized ad spend, and improved collaboration between marketing and sales. For any organization looking to maximize their Amazon advertising ROI through data-driven decisions, Dayton is a valuable asset

Patrick D

COO

I find Daton incredibly easy to use, especially when setting it up by simply entering credentials, which makes it hassle-free. Additionally, Daton acts effectively as a bridge between Amazon APIs and our data warehouse, providing us with clean data. I also appreciate its fair pricing and the fact that it requires virtually no database maintenance.

Henrique Daniel R

Head of Data Analytics & BI - Globa

"Essential Tool for Seamless Amazon Data Management" Daton provides a seamless experience with Amazon APIs, delivering clean, standardised data directly to our warehouse. We've found it to be an indispensable tool, allowing us to confidently onboard and manage numerous clients and their complex data volumes. We also appreciate the exceptional customer support, which is prompt and knowledgeable, providing great peace of mind and making Daton a robust solution backed by a great team

Mark S.

Director, Retail Media

Great support and smart people. Switched from SuperMetrics due to cost. Their Amazon integrations save us a tone of time and their engineers helped us customize our queries to do things we could not even dream of doing in SuperMetrics.

Dann I

Digital Strategist

Reports for all the connectors are very deep, which speaks about their commitment to their work. They have an excellent support team. Excellent tool that pulls data from all platforms

Ashwin B

Data Analyst

Data mapping & querying tasks between parent & child tables for SQL Server is effective with Daton. Provides sophisticated pre-built connectors, clear data models and fast replication.

Mohana R

Senior Software Engineer

Daton, a Data Pipelines as a service is super helpful for an organization's data journey and reduces the go-to-market speed. Eases product validation with cure and accurate solid data pipelines.

Claudiu clement

CTO

Daton is able to pull multiple sources of data into our DWH. Very helpful and the best product to use.

Ilaya S

Head of Engineering

The Data sources available with Saras for data pipeline are not easy to find elsewhere. Good utility in building pipeline with WMS like Uniware.

Dhruv S

AVP Product Success

Daton for all the SAAS integration needs. Get email support within 1 hour of the query. The tool is as good as plug- and- play. Solves all the ETL jobs and does not need any efforts.

Bhagyashri G

Analytics Head

Saras's team is readily available to help us whenever we face any issues. Daton is providing us connectors for major platforms like Shopify, Google Ads, FB ads, Google Search Console etc it has streamlined our pipelines and made our processes simple.

Pulkit G

Business Analyst Manager

Saras allows for a great level of customization and is easy to set up. Great for scaling and flexibility.

Leszek Lekstan

CEO

Simplified the hardest parts of collecting data from multiple eCommerce sources. Straightforward to set up, responsive and way better than having in-house.

Darien Lee

Co-founder & COO

Saras Daton is a game-changer for Amazon data integration-specially effortless Amazon Data Integration with BigQuery. The pipelines are automated and run smoothly, ensuring our data is always accurate.

Daniel Schreiber

CEO

Great tool for data extraction and aggregation in ETL process. Availability of all the integrations required to manage ecommerce business.

Rohit K

Director - Product Management

Patrick D

COO

Henrique Daniel R

Head of Data Analytics & BI - Globa

Mark S.

Director, Retail Media

Dann I

Digital Strategist

Reports for all the connectors are very deep, which speaks about their commitment to their work. They have an excellent support team. Excellent tool that pulls data from all platforms

Ashwin B

Data Analyst

Data mapping & querying tasks between parent & child tables for SQL Server is effective with Daton. Provides sophisticated pre-built connectors, clear data models and fast replication.

Mohana R

Senior Software Engineer

Daton, a Data Pipelines as a service is super helpful for an organization's data journey and reduces the go-to-market speed. Eases product validation with cure and accurate solid data pipelines.

Claudiu clement

CTO

Daton is able to pull multiple sources of data into our DWH. Very helpful and the best product to use.

Ilaya S

Head of Engineering

The Data sources available with Saras for data pipeline are not easy to find elsewhere. Good utility in building pipeline with WMS like Uniware.

Dhruv S

AVP Product Success

Daton for all the SAAS integration needs. Get email support within 1 hour of the query. The tool is as good as plug- and- play. Solves all the ETL jobs and does not need any efforts.

Bhagyashri G

Analytics Head

Pulkit G

Business Analyst Manager

Saras allows for a great level of customization and is easy to set up. Great for scaling and flexibility.

Leszek Lekstan

CEO

Simplified the hardest parts of collecting data from multiple eCommerce sources. Straightforward to set up, responsive and way better than having in-house.

Great tool for data extraction and aggregation in ETL process. Availability of all the integrations required to manage ecommerce business.

Rohit K

Director - Product Management

Patrick D

COO

Henrique Daniel R

Head of Data Analytics & BI - Globa

Mark S.

Director, Retail Media

Dann I

Digital Strategist

Reports for all the connectors are very deep, which speaks about their commitment to their work. They have an excellent support team. Excellent tool that pulls data from all platforms

Ashwin B

Data Analyst

Data mapping & querying tasks between parent & child tables for SQL Server is effective with Daton. Provides sophisticated pre-built connectors, clear data models and fast replication.

Mohana R

Senior Software Engineer

Daton, a Data Pipelines as a service is super helpful for an organization's data journey and reduces the go-to-market speed. Eases product validation with cure and accurate solid data pipelines.

Claudiu clement

CTO

Daton is able to pull multiple sources of data into our DWH. Very helpful and the best product to use.

Ilaya S

Head of Engineering

The Data sources available with Saras for data pipeline are not easy to find elsewhere. Good utility in building pipeline with WMS like Uniware.

Dhruv S

AVP Product Success

Daton for all the SAAS integration needs. Get email support within 1 hour of the query. The tool is as good as plug- and- play. Solves all the ETL jobs and does not need any efforts.

Bhagyashri G

Analytics Head

Pulkit G

Business Analyst Manager

Saras allows for a great level of customization and is easy to set up. Great for scaling and flexibility.

Leszek Lekstan

CEO

Simplified the hardest parts of collecting data from multiple eCommerce sources. Straightforward to set up, responsive and way better than having in-house.

Trusted by 100+ brands :

Make the most out of your {{Kapture Data}} using Saras Daton

Built for teams who need visibility without manual tracking

Complete customer support visibility

Centralize multichannel tickets with the Kapture data connector. This no-code Kapture data integration supports Kapture integration for ecommerce analytics, giving teams a single source of truth for customer support performance.

Operational performance & SLA insights

Use the Kapture customer support analytics connector to analyze first response time, handling time, agent response, and FTR. By syncing Kapture data to your data warehouse, teams can identify bottlenecks and consistently meet SLAs using the best Kapture data connector.

Scalable, low-maintenance support analytics

This Kapture integration automatically handles schema changes and incremental syncs, enabling teams to scale reporting without custom scripts or ongoing engineering effort.

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Load your data into any Warehouse

Daton ensures your connector data arrives clean, consistent, and analytics-ready, without manual intervention or fragile pipelines.

Google BigQuery

Snowflake

Amazon Redshift

Amazon S3

View all supported destinations

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How It Works

Connect

Securely connect your account

Automate

Daton automatically syncs event data

Analyze

Data is continuously delivered to your warehouse, ready for analysis

Why Saras Daton

Saras Daton gives ecommerce and growth teams a faster, more reliable, and fully automated way to centralize connector data

Pre-built connectors for 250+ data sources

Automated schema detection and mapping

Real-time and batch data sync options

Built-in data validation and error handling

Enterprise-grade security and compliance

Dedicated support and onboarding

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Read some of our best Case Studies

95%

Reduction in Klaviyo Data Costs by Migrating to Saras Daton

75%

Reduction in annual data stack costs after migrating from Domo to Saras Daton

30%

Improvement in Inventory Management by Unbundling Subscription Bundles

$900K

Incremental Revenue from Subscriber Reactivation Using Recharge Data

Frequently Asked Questions

What data can be pulled from Kapture using the Saras Daton connector?

The connector pulls customer support ticket and operational report data from Kapture, including:

• Ticket identifiers and lifecycle timestamps

• Assignment and agent details

• Source/channel of tickets

• Conversation timestamps

• Response and handling time metrics

• Disposition and folder-level classifications

This supports both operational reporting and long-term support analytics

Can Kapture data be connected to a data warehouse like BigQuery or Snowflake?

Yes.

Saras Daton loads Kapture data directly into cloud data warehouses such as BigQuery, Snowflake, Redshift, and more in a structured, analytics-ready format.

How often is Kapture data refreshed using Saras Daton?

Data refresh is configurable.

The connector supports date-based incremental syncs, allowing scheduled updates (daily or more frequent) without reprocessing historical data. Built-in retries and error handling ensure reliable ingestion.

What types of Kapture customer support and ticket data can be accessed?

Accessible data includes:

• Ticket creation and last interaction timestamps

• Assigned agents and employee codes

• Ticket source/channel

• First response time, average handling time, and agent response metrics

• FTR indicators

• Multi-level disposition and categorization (folder hierarchy)

Does the Kapture connector support incremental and historical data sync?

Yes.

• Historical sync is supported using configurable start dates

• Incremental sync uses date-based partitioning to fetch only new or updated records

This ensures efficient data loads as volumes grow.

Is coding required to set up the Kapture data connector in Saras Daton?

No.

The connector is no-code to set up. Users configure authentication and parameters within the Saras Daton UI—no custom coding or API scripting is required.